Shipping

If your tracking shows that your package has been marked as “Delivered,” but you have not received it, please file a claim directly with the carrier. You will need to provide us with the proof of loss or a formal claim confirmation from the carrier.

If your package is missing items or arrives damaged, please contact us within 7 days of delivery to file a claim. Be sure to provide your order number, photos of the packaging (if damaged), photo of the packing slip (missing item claims), and a description of the issue. Claims submitted after 7 days

Titan's Kitchen operates in a global scale and we make sure to use warehouses that could ship your order without paying duties and taxes. Once you received a tracking link from us via email it will typically update it once the order has cleared from customs normally within 48-72 hours. It's a standa

If you wish to modify your order, such as changing the quantity, address or product, we can accommodate this request within 12 hours of placing the order. After 12 hours, the order may already be in the shipping process, and modifications will no longer be possible.

To track your Titan's Kitchen order, simply click the link provided below. You'll be directed to the order tracking page where you can follow the real-time status and location of your shipment.

Orders are processed and shipped within 1-3 business days. Tracking information will be provided once your order has shipped.  For more information, please check our Shipping Policy page.

You have received a track & trace code so you can keep an eye on your package. Worried something went wrong? Please send us a mail to support@titanskitchen.com so we can help you out.